KAPUT! in less than a year.
This coffee maker WAS great! Now, less than a year later, it switches from Brew mode to Keep Warm ("Ready") mode prematurely before coffee is half brewed. It now delivers "coffee-stained" water that is not too warm. I think the thermostat has gone south because "Ready" light comes on rather quickly now and brewing stops abruptly. Good while it lasted; wasted money in retrospect.
Don't waste your money...because you will.
I bought 2 of these at the same time, for a catering service. One burnt out within the first couple weeks, at a job site. I had to run to target and buy a cheap 12-cup coffee maker. It made me look unprofessional. A couple months later, the other one burnt out at another job. I had to drive 25 miles round-trip, to pick-up an older urn I had for a replacement. Again, it made me look unprofessional. DON'T BUY THIS GARBAGE. YOU'LL REGRET IT!
An Expensive Disappointment
I use 30-100 cup coffee urns regularly for classes that I teach. I purchased two imported Waring Pro 55 cup urns. Just like the other reviews, one of mine malfunctioned after only half a dozen uses, resulting in lightly colored hot water rather than coffee. I have been using WestBend Coffee Urns for many years. You can't kill West Bend coffee urns. I liked the Waring stainless steel because it required much less scrubbing than the aluminum West Bend products. But from now on, my future purchases will be West Bend performance over good looks. My Waring now sits looking pretty but useless, until I place it in my recyling bin, or start using valuable time writing letters to Waring to try to get them to replace it.
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